Step-by-Step Guide: Creating Opportunities

Opportunities are pivotal in managing potential sales within Total Engage. This step-by-step guide will walk you through the process of creating opportunities, enabling you to efficiently track contacts through the sales pipeline.

Step 1: Accessing the Opportunities Section

  • Log in to your Total Engage account.

  • Go to your sub Account

  • Navigate to the "Opportunities" section from the sidebar menu.

Step 2: Creating a New Opportunity

  • Once you're in the Opportunities section, click on the "+ Opportunity" button on the top right.

  • Fill in the relevant details for the opportunity, such as the contact name / information, pipeline details and opportunity value.

  • Optionally, you can add other values to this opportunity or make the opportunity owner a specific user or team member responsible for managing it.

  • Click on "Create" and the opportunity will be created and will start showing in the Opportunities dashboard.

Step 3: Adding Details and Notes

  • You can click on any opportunity to open its edit page.

  • In the opportunity details page, you'll find fields to add additional information about the opportunity.

  • Include any relevant notes or details about the contact's needs, preferences, or interactions.

  • These notes and tasks will also start reflecting in the contact's information.

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